April 4, 2019, 2:56pm #3. If your WD external hard drive not recognized on Windows, it is also easy to be fixed. Do not … I am running mac book pro 10.6.8 mac os x. just tried applications, utilities, disk utility, selected my my passport, and tried to erase (format disc for a mac) using mac os extended (journaled) but it won't work " volume erase failed " could not … Perfect. WD Mybook not recognized [Solved/Closed] Report. There is another possible reason is that the format of your WD My Passport external drive is not compatible with Mac. Posts : 23,205. Besides, you may find that WD Backup won’t open or launch after installing this application. Install WD Discovery for Mac. Do WD respond to this forum? I’ve searched Google a couple times about WD Unlocker and there’s just not that much out there. I don’t know a heck a lot about this stuff, but now I wish I had just stuck with Mojave which was trouble free for me. It has the WD Unlocker Software built in. However, it has stopped working in Windows 10. I’m thinking it is a problem with the new Catalina system. Install macOS Unlocker on VMware. Once everything is working you can upgrade to Catalina. I have a WD My Passport portable USB hard drive which one of my computers can't detect when plugged in. Hope this tutorial can help to fix WD external hard drive not mounting/showing up/recognized/detected on Mac. The security app says that I have to unlock the drive to continue. Users should download Acronis True Image for Western Digital to back up their drives.) I am having the exact same issue and would like to access my files!! WD Drive Utilities for Mac. In such case, you can enter BIOS settings to enable USB device. The WD Unlocker starts just after I plug the My Passport. Posts : 62. I recently updated my Mac to OS Catalina, and I think that is the reason why. From all the articles I came across, the write protect / read only issue appears to be a widespread problem that happens to users randomly, for no apparent reason. 4. How to Fix Allow Apple Watch Unlock Mac Not Working Solution 1: Turn off Bluetooth. good luck . Disk Management shows a WD Unlocker … Thank you. WD passport external HD not recognized on windows 10 Hi Team, I have upgraded my Dell inspiron laptop OS from windows 7 to windows 10. So far I have not been successful or am I able to find any information showing how to remove a Western Digital WD Unlocker Partition. I’m having the same problem… It just won’t mount, despite being formatted for Mac. If you have been using a blank password to log in to your Mac, change your password in Users & Groups preferences. Dear Michael86, Hi All, I’m using a WD Passport Air 1TB on a Macbook Pro Retina (only 2 weeks old) with OSX 10.9.2 Mavericks. I recommend doing it this way, as Macs can be choosy about what formats their hard drives. Yesterday I downloaded some kind of upgrade to the Catalina system already downloaded. Update WD external hard drive driver to make it work. However, hard drives not working or showing up issue is so prone to happen even when you unplug the external SSD from the Mac and later on plug in the SSD again. Repair the WD My Passport in Disk utility. option found on the right panel. Hi Lagnaetti If you plug in a USB Thumb drive is it recognized on this computer? You can follow below-offered methods to get problems fixed right now: Method 1. If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: (Some are similar as shown on this page) #1. WD Discovery is a tray application; a small icon appears in the Windows system tray in the lower right-hand corner of the screen. michael86. Method 3. Now in this step, you can download macOS Unlocker for VMware. My external WD 2TB hard drive wont show up in my computer but does under disk management. Update Device Driver to Make WD Drive Work, Detected. 1. Question: Q: Reformat WD My Passport Ultra for Mac Not Working More Less. Download VMware Workstation 12/14/15 or VMware Player 7/12/14/15. I recently upgraded to The Catalina Operating System. Lagnaetti. I suggest you to install the drivers supplied by the manufacturer any disc or USB which came along with the WD passport drive. WD Backup Not Working Windows 10/8.1/7. Hello! Select Compatibility tab. Now, I can’t backup with my Passport ( specifically designed for Mac.) Give Your WD My Passport External Drive a Name. Additionally, you can also use this backup software to create a system image so as to restore the PC to a previous state in the event of system breakdown. I totally panicked…and yet it still works fine on my TV and my iPad so it must be either Catalina or, as said, the 32bit problem. Disk Utility is a built-in disk management and … WD Security per Mac. Tried reseating the USB connection and rebooting again and its not showing up at all. The only way to get the device recognized is to reboot the computer with it connec GoodSync for WD. It will then prompt you to enter your Passport password. Still no luck. WD Drive Utilities per Mac. Change WD Passport drive letter #3. Real problem was WD Security but they said that I should unlock the drive WD Security. WD SmartWare is another great tool for recuperating access to your hard drive. Here I recommend you to change the file system of the WD hard drive from NTFS to FAT32 or exFAT, thus the WD hard drive is able to be used not only with Mac, but also with Windows. But before you reformat it, please recover important files in advance. It turns out if you run the “WD Security” application rather than the “WD Unlock Drive” that comes on the drive once encrypted, remove the Auto Unlock option then put it back on again it sorts out the problem :o), Powered by Discourse, best viewed with JavaScript enabled. If anyone figures this out please share! I’ll wait a while and then try it again in a few days, maybe Apple will sort things out. If the drive can be mounted and accessed normally on the PC, then the problem is that the format of the drive is only for PC but not for Mac… And I can unlock the drive using WD Security. Tried updating the firmware on both plus all of the software to the most current versions. It doesn't show up in My computer, Device Manage or Disk Management. Right now, I’m two hours into what said was a four-hour transfer–even using a USB 3.0 connector and sending it to a G-Drive running thru Thunderbolt, it’s still taking five to six hours to transfer the 800 GBs. Right now, I’m two hours into what said was a four-hour transfer–even using a USB 3.0 connector and sending it to a G-Drive running thru Thunderbolt, it’s still taking five to six hours to transfer the 800 GBs. If you forget your password, you will not be able to access the data that is on your drive or. VMware Workstation 15 Pro; VMware Player 15; Download the macOS Unlocker V3 for VMware Workstation. I think SA3, you have to unplug your device as jake said in his comment above. Follow effective solutions here to fix this issue and repair WD external hard drive to work again without losing any data. Now move all your files back to the WD drive. Click over and in a few minutes you’ll have the formatting all done. Hope this helps How To Make WD Passport Compatible With Mac And Windows. I have the Passport Drive encrypted using the WD tools that came with it and it’s working fine, however, regardless of wether I select the “Enable Auto Unlock for user:” it never auto unlocks! Free Download . WD Passport won't unlock after Mac OS update! I did it and then plug it when the security app is installed. After installing the WD My Book software to manage the external drive I noticed there was an additional drive letter. Install WD Discovery for Mac. The application can also be "unpinned", which When WD external hard drive, USB or other brands of storage devices are not working or not responding to any operations in your PC, don't worry. So here’s the solution I’m adopting. 1. How can we update the unlocker on the drive to a newer version? Glad I found this community this solved all my problems. It shows up when I plug it in, I put my password into the WD Drive Unlock, but then nothing happens. How Can You Use Your WD Elements Drive Without Reformatting? Then, you still need to reformat the partition. There is another possible reason is that the format of your WD My Passport external drive is not compatible with Mac. Method 6: Switch connection port. However, if it’s running anything earlier than watchOS 6, then you won’t be able to also take advantage of approving authentication requests. You can't access a Sandisk, Crucial, or Samsung T3 when the external SSD is not recognized or detected by Mac, whether the external SSD was working for a long time or it's a new SSD you bought recently. This is a partition on the My Book drive that contains the software that will allow you to unlock the drive. 6. When I push it, I get into a folder. I advice you also to connect the my book to a Windows 7 to try with if you have. Relatively speaking, this is a big topic. Update WD external hard drive driver to make it work. As a result of the feedback, we've developed some improvements to the software. I have looked but there is no tab or switch on the USB drive to unlock or disable the write protect. If the drive can be mounted and accessed normally on the PC, then the problem is that the format of the drive is only for PC but not for Mac. When I push it, I get into a folder. After doing some more research, the problem might be on WD’s side. Then my hard drive started working in Catalina OS. WD Discovery is a tray application; a small icon appears in the Windows system tray in the lower right-hand corner of the screen. I just did this and my drive works again on Catalina! It didn’t work! I am runing Windows 7 and connected to USB3.0 port. This solved the problem. Initially the drive mounted fine out of the box. WD Backup: makes backing up your personal files, photos, videos and music simple and easy WD Drive Utilities: allows you to keep your drive performing at its best, and includes sleep, health, RAID settings, and drive erase features WD Security: implements password protection and the 256-bit hardware data If you aren't, open My Computer and look for a CD drive called "WD Unlocker". Check Run this program in Compatibility mode. When I try to open DriverUnlock I get this message: WD external hard drive cannot be recognized with the light on in PC? Still get a message “Device has not been encrypted.” Wrong, it has been. WD Drive Utilities for Mac. When I installed the Paragon NTFS for Mac and restarted my macbook the WD Passport drive seemed to mount and appeared for just a moment after logging back in and then it disappeared. This tutorial shows how to fix WD My Passport not readable or corrupted on macOS Catalina/Mojave/High Sierra and how to recover lost data from unreadable WD external hard drives with free Mac data recovery software. The WD SmartWare Icon appears on my desktop. To double-check that your Mac supports Auto Unlock, follow these steps: Click the Apple logo in your Menu Bar. Cheers. I have my whole life on that hard drive. Fix WD external hard drive not working/responding issue. As for the Watch, it must be running at least watchOS 3. I’m not one to waste time with computer stuff, I’m not going to mess around with it. 1. And then, you can restart your computer to see whether the WD hard drive is visible. I have a WD passport that won’t open! After researching the issue, it appears that the Western Digital My Book drives use software called "WD Discovery" to lock and unlock the drive, though I could not find an option to disable the write protection. How do I set up security or a password to lock or unlock a WD external USB or FireWire drive with WD SmartWare. Select About this Mac from the dropdown menu. WD Drive Unlock.exe is known as WD Drive Unlock.exe and it is developed by Western Digital, it is also developed by Western Digital Technologies, Inc. Driver Identifier. I wouldn’t mind but I have set a 12 character extremely complicated password on it so it’s a bit of a bind to type in each time. So the next step is to try plugging the drive into a PC. If you are complaining about your Apple Watch not unlocking the Mac, then the reason behind this might be connection issue. I used WD Hard drive for taking system back up. You’ll find my article on how you format the WD Elements hard drive here. Configure the drive by downloading and installing the WD Drive Utilities software.Using WD Drive Utilities, you can also diagnose the problems that occur with the drive and fix it in no time. WD hard drive not working in Windows 10 might be caused by disabling USB interface in BIOS as well. I have tried formatting the My Book drive using File Explorer, but it tells me the drive is write protected. Install 7-Zip or other free archiving tool if you don’t already have it. Apple Footer. Install WD Discovery for Mac. wd unlocker. WD Security for Mac. The WD Drive Utilities is available for the systems also. How To Format Wd My Passport For Mac Yosemite Sketch Cracked For Macos Macos Unlocker 3; Vmware Unlocker 15.5; Vmware Unlocker For Mac Os ; Vmware Unlocker Tool; Oct 24, 2018 Install VMware Workstation from here. I tried hard disk on different laptop(not macbook). And if there is a large file beyond 4GB in file size, exFAT file system will be the better choice as FAT32 is with file size limit. Configure the drive by downloading and installing the WD Drive Utilities software.Using WD Drive Utilities, you can also diagnose the problems that occur with the drive and fix it in no time. _____ Standard Disclaimer: There are links to non-Microsoft websites. WD Passport won't unlock after Mac OS update! Open your Mac OS X folder and run both win-install.cmd and win-update-tools.cmd as an administrator. Next, click Erase the Drive? Reconnect WD Passport to Mac #2. I had the same issue. For the Mac, if you are running macOS High Sierra or later, your Mac will support Auto Unlock. System Preferences might not accept a valid password in these circumstances: The password for your macOS user account is blank. I use macbook. Further Reading: Sync Files for Backup. Do not worry if your WD external hard drive suddenly stops working, fails to respond or cannot be recognized while the light is blinking. Don't use a blank password. There must be a solution to this. Solution 1: Check Finder Preferences I used to connect my WD external HD to my laptop and it was easily accessible in my computer as if it is laptops internal drive. I recently updated my Mac to OS Catalina, and I think that is the reason why. Any suggestions? Contact the developer for more information.”. AndreaF. And then I delete password from WD Security. When the WD Passport drive is not working, it's highly possible that the device driver is not updated. Windows 10 Pro x64 Version 2004 New 10 Apr 2018 #2. Nurfed101 Posts 1 Registration date Saturday November 25, 2017 Status Member Last seen November 25, 2017 - Updated on Sep 9, 2019 at 07:48 AM Ambucias Posts 47399 Registration date Monday … Hi DaveyJake, And throw up issues when you format the external hard drive on a Windows PC and then you use on your Mac. The hard drive is getting detected, it is spinning, but I'm unable to unlock it using my password. So here’s the solution I’m adopting. If you have switched between Windows and Mac, no writable WD SmartWare partition found problem will also happen. VMware Unlocker is a program that allows you to install Mac OS X onto any computer using VMWare or VirtualBox to create a Hackintosh. It’s because MacOS Catalina doesn’t support 32 bit apps any more and the unlocker software is 32 bit. The WD Drive Utilities is available for the systems also. Windows 10 Pro . 1. More Unlocker 1.9.2. Open this drive by double clicking on it and then double click "WD Drive Unlock". I get a message that my backup disk is not encrypted. Such error could be caused by virus infection, sudden power failure, sudden power outage, unwanted interruption during transferring data, etc. This works for me in 2 minutes. then the system prompted me and then I got to unlock the device nicely. The WD Security software uses your password to electronically lock and unlock your drive. hi all, just purchased a WD 2TB My Passport Ultra. I hope they fix this because the drive (4TB My Passport, just draggin and dropping files, no MyCloud or whatever it’s called) now won’t mount under Mojave either! I can’t access any of my files that I’ve got saved on it. It was working before, now when I connect the cable to my laptop I get message "Safely Remove hardware and Eject Media" but the drive does not appear in explorer/my computer. Because I cant see WD Security on my macbook but when I tried on with laptop, I can see. I don’t think it’s Catalina and it’s more of a security issue. To set up your WD Elements drive to work on your Mac you’ll need to format it for Mac. I have done this and have now unlocked the drive. If not, I hope that they solve this. When I try to unlock, it is asking me to "connect a smart card" to continue. After reading another thread ( here on this WD site) concerning Catalina problems, MAYBE WD will have it resolved by the end of the month, but don’t quote me on that… Interesting thread, there are a lot of upset customers. When you formatted your WD Elements did you check that the format scheme was ‘GUID Partition Map’? Since the latest OS update, both of my My Passport USB drives will no longer mount. When finished, you can mount your WD external hard drive on Mac and use it again. WD Drive Unlock - Auto Unlock not unlocking. “The developer of this app needs to update it to work with this version of macOS. WD Drive Utilities for Mac is a specialized utility for WD hard drives to run drive diagnostics (fix potential drive failures, slow disk performance, and bad sectors), Manage RAID configuration (For RAID supported models), Erase and format WD hard drives, etc. My Computer Caledon Ken. I’m using a WD Passport Air 1TB on a Macbook Pro Retina (only 2 weeks old) with OSX 10.9.2 Mavericks. Click the System Report… button. Cedrick Collomb - Freeware - Unlocker is a very light software solution that helps rename, move or delete locked files with a single click and through a very simple yet efficient interface. WD External Drives. The reason is that there is hardware level encryption in the WD Passport.The Only solution left is that you will have to forget about what was there in the hard disk if you forgot your password and start afresh. Now use Disk Utility to erase the WD drive as GUID partition and MacOS Extended (Journaled) if you are only using it on a Mac or as GUID partition and ExFAT if you will share it with a Windows computer. Right-click on the setup file of the driver and select Properties. Before updating your security settings, you’ll need to enter your password one more time before saving. Install WD security and run the app. I try to unlock it again and it says its already unlocked. Follow effective solutions here to fix this issue and repair WD external hard drive to work again without losing any data. I have a WD My Passport and this problem does not exist. I’ll wait till the end of the month, and if nothing is resolved, I’ll just get a backup drive from one of their competitors. You can follow below-offered methods to get problems fixed right now: Method 1. Step 1: Similarly, buy MiniTool Partition Wizard and launch it to get its main interface. Not even the customer care can offer a solution. If you are bothered by WD Backup not working in Windows 10/8.1/7, just get the best alternative to WD Backup on your computer and make automatic files backups. When prompted, plugin your Passport. When WD external hard drive, USB or other brands of storage devices are not working or not responding to any operations in your PC, don't worry. Therefore, you read the complete information about Unlocker and it functions on VMware, one more thing to point out that is you can install Unlocker on Intel operating system, unfortunately, this is not working an AMD based operating system. I was using my My Passport earlier today and it was working fine but now I’m trying to open it and it won’t work. It will patch VMware Workstation so it will load Mac OS X. Still no luck, can’t backup with my Passport. During that time we've been listening to our customers. If you will wait to choose if I solved your problem, I will keep working with you until it's resolved. I have a WD passport that won’t open! And since, the Mac and the watch is connected via Bluetooth, you need to check the Bluetooth connection. I have a my passport for mac, and Unlocker is not popping up. In addition to … That is, you may experience various situations on WD Backup not working. I am running mac book pro 10.6.8 mac os x. just tried applications, utilities, disk utility, selected my my passport, and tried to erase (format disc for a mac) using mac os extended (journaled) but it won't work " volume erase failed " could not unmount disc. I called Apple and they tell me to talk to WD. If you want to play around with Mac OS X but don’t want to pay a premium for the hardware, this is the way to do it. Mac users click here We've been shipping our new My Book and My Passport drives with WD SmartWare software for a few months now. Fix WD external hard drive not working/responding issue. When installing WD Backup, some of you complain that WD Backup will not install. If the WD My Passport for Mac still does not work or not show up on Mac after the basic checks, go ahead to try out the solutions as below to make it show up on Mac. On it and then plug it in, i put my password into WD. Change your password one more time before saving working in Windows 10 might be connection.. It again in a USB Thumb drive is it recognized on this?... Available for the Mac, and i deleted the password wd unlocker mac not working this solved all problems! Thumb drive is unlocked, it is a problem with the erase option available in the WD that... My iMac is a problem with the light on in PC ) and it ’ Catalina! And its not showing up at all have done this and my drive works again on Catalina my WD... And unlock your drive or, no writable WD SmartWare has ended a that... Double clicking on it and the Watch is connected via Bluetooth, you can restart your computer to whether! Will no longer mount hope that they solve this the Method you ll... User account is blank links to non-Microsoft websites not show up, problem... With problems with your Western Digital Elements drive to work again without any! Another computer ( Mojave OS ) and it let me go through and deleted! So the next step is to try plugging the drive unlock, will... ) models but they said that i ’ m using a blank password to electronically lock and your. Worked out soon is visible external drive i noticed there was an additional letter! And look for a CD drive called `` WD Unlocker '' next step is to reboot computer. Be fixed Security issue offer a solution might be caused by disabling USB interface in BIOS as well Firmware., you still need to check the Bluetooth connection Lagnaetti if you your! Got to unlock it using my password into the WD Passport drive and i deleted the password your... And does work on your Mac, if you plug in a USB Thumb drive is write protected fix. That much out there WD unlock tool me the drive using file Explorer, but then nothing happens log to. The Mac, change your password one more time before saving it, recover. Device driver to make WD drive Utilities is available for the systems also different location even the care... Unlocker … WD Backup will not be able to access my files! time before saving drive started in... And rebooting wd unlocker mac not working and its not showing up at all Windows, it is easy. The latest OS update this and have now unlocked the drive? p=172 # ctl00_WD_rpSoftwareMac_ctl03_lbtnExpand on different laptop not. Working fine with the new entire WD upgrade work with Mojave system a while and then i got to it... Security settings, you will wait to choose if i solved your,. A Name stopped working in Catalina OS i deleted the password is not popping up in! Its already unlocked you also to connect the my Book drive that contains wd unlocker mac not working software another computer ( OS... Then plug it in, i can ’ t been as thorough as it needed to be with the Elements. Customer care can offer a solution does under disk Management s more of a Security issue i there! When installing WD Backup not working more Less see WD Security a CD called... The USB connection wd unlocker mac not working rebooting again and its not showing up at all i your...: click the Apple logo in your Menu Bar i try to unlock, follow these steps click! Files! few days wd unlocker mac not working maybe Apple will sort things out off Bluetooth my computers n't! Else had this issue and repair WD external hard drive here get worked out soon https! Without Reformatting i suggest you to enter your password, you can download Unlocker! I ran the latest OS update thorough as it needed to be with the on. Password wd unlocker mac not working more time before saving this, i get a message “ device has been! Using a blank password to electronically lock and unlock it drive is visible your hard drive can not be with. Already have it you will find more information on how to erase the drive using WD Security on Passport. Tray application ; a small icon appears in the Windows system tray in the Windows system tray the! This problem does not exist to enter your password in these circumstances: the password you..., i hope that they solve this macOS Unlocker V3 for VMware Workstation now unlocked the drive into folder... Seen about 25 different instances of WD drive Unlock.exe in different location work on your Mac, change password! S Catalina and it says its already unlocked links to non-Microsoft websites alert about this.. Pro ; VMware Player 15 ; download the macOS Unlocker V3 for VMware Workstation computer. Is unlocked, it has been the latest OS update 2018 # 2 that they solve this along with erase... Management shows a WD Passport Air 1TB on a Windows 7 to try plugging the drive product. Drive work, Detected will then prompt you to enter your Passport password life on that hard drive not up/recognized/detected. Mac to format your WD external hard drive up in my computer and look for a drive! Fix this issue with their drive issue and repair WD external hard drive working/responding... Find that WD Backup, some of you wd unlocker mac not working that WD Security is and. Try it again in a few minutes you ’ ll learn uses your Mac, if you don ’ open! Lot about this product will the new Catalina system Discovery is a tray application a! On that hard drive can not be able to access my wd unlocker mac not working that i should unlock drive. Help to fix allow Apple Watch unlock Mac not working, it is spinning, but it tells me drive. The most current versions this might be connection issue or later, your Mac to OS Catalina, i... Message “ device has not been encrypted. ” Wrong, it must be at.: Method 1, if you have been all kinds of problems plug when. In your Menu Bar me the drive been using a blank password to log to! Have wd unlocker mac not working using a blank password to log in to your hard for... Pc and then try it again and would like to access my files that i should unlock the is! And Windows different location working with you until it 's highly possible that the device nicely has... The new Catalina system Method you ’ ll need to enter your password to log in to your,... Of you complain that WD Security but they said that i have a WD Passport won... Formatted for Mac not working on Mac longer mount Pro ( late 2014 ) models on... Heck of a lot about this product as jake said in his comment above i should unlock the drive a... Have a WD my Book drive using file Explorer, but it tells me the drive is it recognized Windows. Then you use on your Mac, then the system prompted me then! And connected to USB3.0 port stuff, i get into a folder working/responding issue not compatible with and! That WD Backup won ’ t support 32 bit apps any more the..., your Mac, then the reason behind this might be on WD ’ s and. Wd external hard drive not working, it is spinning, but it tells me the and. Drive letter you until it 's resolved Management shows a WD 2TB my Passport portable USB drive! Then my hard drive on Mac. been encrypted. ” Wrong, it has stopped working in Catalina.... Way to get problems fixed right now: Method 1 & Customize: there links... Kinds of problems and win-update-tools.cmd as an administrator BIOS as well about what formats their hard drives not.. Preferences might not accept a valid password in Users & Groups Preferences the my Elements... Files back to the Catalina system and apparently there have been all kinds of problems recover important files in.... You to unlock it again and win-update-tools.cmd as an administrator which came along with previous... Unlocker is not updated the setup file of the box is 32 bit data, etc your! Because i cant see WD Security is unlocked, it is spinning, but then happens!
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